DEGREES OF RESILIENCE™ LEGAL DISCLAIMERS PACKAGE

This comprehensive document compiles all necessary legal disclaimers, policies, and agreements for the Degrees of Resilience™ website. These should be implemented as separate pages/sections on your website with appropriate links from relevant areas.

Table of Contents

1. Client Payment & Service Agreement
2. Scope of Practice Policy
3. Service Limitations Disclaimer
4. Educational Services Disclaimer
5. General Website Disclaimer
6. University Non-Endorsement Statement
7. Merchandise and Digital Products Disclaimer
8. Workshop Participation Agreement
9. Terms of Service & Legal Jurisdiction
10. Implementation Guide for Web Developer

1.Client Payment & Service Agreement

PAYMENT TERMS

100% PAYMENT REQUIRED: All Degrees of Resilience™ services require full payment at the time of booking. Your payment secures your reservation and confirms your agreement to these terms.

NO PARTIAL PAYMENTS: We do not offer partial payment or payment plan options for services under $500. For services over $500, please contact us directly to discuss available options.

PAYMENT METHODS: We accept credit cards, debit cards, and PayPal. All payments are processed through secure, encrypted systems.

BOOKING CONFIRMATION: You will receive an email confirmation once your payment is processed. This email will include your session details and preparation instructions.

CANCELLATION & REFUND POLICY

48+ HOURS NOTICE: Cancellations made more than 48 hours before your scheduled appointment will receive a 100% refund.

24-48 HOURS NOTICE: Cancellations made between 24-48 hours before your appointment will receive a 50% refund.

LESS THAN 24 HOURS: Cancellations made less than 24 hours before your appointment will not be refunded.

NO-SHOWS: If you fail to attend your scheduled session without prior notice, no refund will be provided.

RESCHEDULING: You may reschedule once without penalty if done at least 24 hours before your appointment. Additional reschedules or changes within 24 hours incur a $25 fee.

SERVICE LIMITATIONS

ACADEMIC NAVIGATION ONLY: Our services are strictly limited to academic navigation, documentation review, and educational pathway guidance. By making payment, you acknowledge that:

• We are NOT mental health counselors and do not provide therapy, psychological assessments, or mental health treatment.
• We are NOT attorneys and do not provide legal advice, legal representation, or specific interpretations of law.
• We are NOT medical providers and do not offer medical advice, diagnoses, or treatment
• We are NOT financial advisors and do not provide comprehensive financial planning, tax guidance, or investment advice.

NO GUARANTEED OUTCOMES: While we strive to provide high-quality guidance and support, we cannot and do not guarantee specific outcomes, including but not limited to:

• Successful academic appeals
• Readmission to academic programs
• Acceptance to new institutions
• Specific grade improvements
• Particular career outcomes

YOUR RESPONSIBILITY: You are solely responsible for implementing recommendations, submitting documentation to your institution, and making final decisions regarding your academic journey.

WHAT YOU CAN EXPECT

PROFESSIONAL GUIDANCE: Knowledgeable support from experienced academic navigation counselors who understand institutional processes.

DOCUMENTATION REVIEW: Thoughtful analysis of your academic situation and relevant institutional policies.

STRATEGY DEVELOPMENT: Collaborative creation of action plans tailored to your specific academic circumstances.

RESOURCE REFERRALS: Connections to appropriate resources when your needs extend beyond our scope of services.

CLIENT ACKNOWLEDGMENT

By checking the box and proceeding with payment, you acknowledge:

• I understand I am paying in full for the selected service. ✓ I agree to the cancellation and refund policy described ✓ I recognize the service limitations and understand that Degrees of Resilience™ provides academic navigation support only, not mental health counseling, legal advice, medical guidance, or financial planning. ✓ I understand that no specific outcomes are guaranteed.

2.Scope of Practice Policy

PURPOSE

This policy clearly defines the services Degrees of Resilience™ provides, establishes boundaries for both counselors and clients, and outlines procedures for handling situations that fall outside our scope of practice.

AUTHORIZED SERVICES

Degrees of Resilience™ is authorized to provide ONLY the following services:

1. Academic Resilience Support

• Reviewing academic dismissal documentation
• Explaining institutional policies and procedures
• Identifying potential pathways forward after dismissal
• Discussing transfer options between institutions
• Evaluating academic records for strategic planning
• Providing accountability support for academic goals

2. Document Review & Preparation Guidance

• Reviewing dismissal letters and academic notifications
• Identifying institutional policy inconsistencies
• Providing feedback on appeal letters and documentation
• Suggesting effective framing for academic appeals
• Organizing supporting documentation for maximum impact
• Explaining documentation requirements

3. Educational Resource Connection

• Connecting students with institutional resources
• Providing information about academic support programs
• Sharing educational planning tools and resources
• Facilitating connections to academic communities
• Guiding students to public scholarship and financial aid resources
• Recommending academic skill development resources

EXPRESSLY PROHIBITED SERVICES

Degrees of Resilience™ and its counselors are NOT authorized to provide:

1. Mental Health Services

• Psychotherapy or counseling for emotional/psychological issues
• Mental health assessments or diagnoses

• Treatment planning for mental health conditions
• Crisis intervention for acute mental health emergencies
• Processing of trauma, grief, or other psychological concerns
• Medication recommendations or management

2. Legal Services

• Legal advice regarding institutional lawsuits
• Legal representation in hearings or proceedings
• Drafting of legal documents
• Interpretation of laws (beyond general educational policy information)
• Specific guidance on lawsuit viability or legal strategies
• Attorney-client privileged communications

3. Medical Services

• Medical advice, assessments, or diagnoses
• Recommendations regarding medical accommodations
• Guidance on medication or treatment options
• Interpretation of medical documentation
• Management of medically-related academic issues beyond referral
• Advice on medical leave or health-related withdrawals

4. Financial Services

• Comprehensive financial planning
• Investment advice or guidance
• Tax planning related to education expenses
• Debt management counseling
• Specific scholarship application completion
• Loan consolidation or repayment strategy development

REFERRAL PROCEDURE

When client needs extend beyond Degrees of Resilience™ scope of practice:

1. Recognition and Acknowledgment

• Clearly inform the client that their needs extend beyond academic navigation services
• Use straightforward language such as: “That’s an important concern that would be best addressed by a [mental health professional/attorney/medical provider]. I can help you find an appropriate resource.”
• Document the identified need in the client’s record

2. Resource Provision

• Maintain an updated referral database of:
  • Mental health crisis lines and resources
  • Legal aid services specializing in education
  • Disability/medical accommodation specialists
  • Financial counseling services
• Provide at least two referral options when possible
• Include relevant contact information and access instructions

3. Documentation

• Record all referrals made in the client’s file
• Note the reason for referral and resources provided
• Follow up during the next session regarding referral utilization
• Document if the client declined referrals

4. Urgent Situations

• For mental health emergencies (suicidal ideation, ), provide immediate crisis resources including the National Suicide Prevention Lifeline (988)
• For situations involving imminent harm, follow mandatory reporting requirements as applicable
• Document all actions taken in emergency situations

IMPLEMENTATION PROCEDURES

1. Clear Communication with Clients

Initial Disclosure: All clients must receive and acknowledge the following statement before services begin:

“Degrees of Resilience™ provides academic navigation support for students facing dismissal or institutional challenges. We are not mental health counselors, attorneys, medical providers, or financial advisors. Our services focus exclusively on academic strategy, documentation review, and educational pathway planning. If you need mental health, legal, medical, or financial services, we can provide referrals to appropriate resources.”

Service Descriptions: All service descriptions on the website, in marketing materials, and in client communications must:

• Clearly state what is included in each service
• Explicitly note what is not included
• Use plain, non-technical language
• Avoid promises of specific outcomes

2. Consent Documentation: Clients must acknowledge service limitations by checking boxes that explicitly state:

• “I understand Degrees of Resilience™ provides academic navigation services only”
• “I acknowledge that mental health, legal, medical, and financial services are not provided”
• “I understand that referrals to appropriate professionals will be provided if my needs extend beyond academic navigation”

3.Service Limitations Disclaimer

Degrees of Resilience™ provides only academic navigation support services for students facing dismissal or institutional challenges. Our services are strictly limited in scope, and it is important that you understand these limitations before engaging our services.

What We Provide

• Academic Navigation Guidance: We help students understand institutional policies and procedures related to academic dismissal, probation, and appeals.
• Document Review: We review academic documentation, provide feedback on appeal letters, and help identify relevant institutional policies.
• Educational Resource Connection: We connect students with appropriate educational resources and provide guidance on educational pathway planning.

What We DO NOT Provide

• Mental Health Services: We are NOT licensed mental health professionals. We do not provide therapy, counseling, psychological assessment, diagnosis, or treatment for mental health If you need mental health support, we can refer you to appropriate resources.
• Legal Services: We are NOT attorneys and do not provide legal advice, legal representation, or specific interpretations of Our guidance regarding institutional policies should not be construed as legal advice.
• Medical Services: We are NOT medical professionals and do not provide medical advice, diagnoses, or treatment recommendations. If your academic challenges involve medical issues, we recommend consulting with appropriate healthcare providers.
• Financial Services: We are NOT financial advisors. We do not provide comprehensive financial planning, specific investment advice, or detailed guidance on financial aid beyond general

No Guaranteed Outcomes

While we strive to provide the highest quality guidance based on our experience and knowledge of institutional practices, we cannot and do not guarantee specific outcomes. This includes, but is not limited to:

• Successful appeals against academic dismissal
• Readmission to academic programs
• Acceptance to alternative institutions
• Specific grade improvements
• Particular career outcomes

Academic decisions are made by institutions according to their policies and discretion, and results vary based on individual circumstances.

Your Responsibility

As a client of Degrees of Resilience™, you understand and accept responsibility for:

• Making all final decisions regarding your academic journey
• Implementing recommendations at your discretion
• Submitting documentation to your institution
• Following through on action plans we develop together
• Seeking appropriate professional assistance for non-academic needs

By engaging our services, you acknowledge that you have read, understood, and agree to these service limitations.

4.Educational Services Disclaimer

NOT A FORMAL EDUCATIONAL INSTITUTION

Degrees of Resilience™ is not an accredited educational institution, degree-granting organization, or substitute for formal higher education. We provide supplementary support to enhance your existing educational journey.

NO ACADEMIC CREDIT

Participation in Degrees of Resilience™ programs, workshops, or use of our resources does not result in academic credit at any educational institution.

RESOURCE ACCURACY

We make every effort to ensure that educational resources, guides, and information provided are accurate and up-to-date. However, educational policies, requirements, and processes vary by institution and may change over time. Always verify information with your specific educational institution.

RESILIENCE WORKSHOP LIMITATIONS

The workshop components of Degrees of Resilience™ connect students with experienced facilitators who share their knowledge and experience:

1. Workshop Facilitators: Our facilitators have undergone our screening and training While we take reasonable steps to ensure quality instruction, we cannot guarantee the specific advice, guidance, or support provided during each workshop session.

2. Not Professional Advisors: Workshop facilitators are not necessarily licensed academic advisors, counselors, or financial aid professionals. Their guidance should complement, not replace, official advice from your educational institution’s professional staff.

3. Appropriate Interactions: Degrees of Resilience™ strives to create a safe environment for all participants. All participants are expected to maintain appropriate boundaries and comply with our code of conduct. Please report any concerns immediately.

EDUCATIONAL OUTCOMES

Degrees of Resilience™ is committed to supporting your educational journey, but important limitations apply:

1. No Guaranteed Outcomes: While we strive to provide valuable support and resources, we cannot guarantee specific educational outcomes, including but not limited to: academic performance, graduation, retention, or post-graduation opportunities.

2. Individual Results Vary: Educational success depends on many factors including individual effort, circumstances, institutional factors, and Results from using our resources will vary based on your specific situation and engagement.

3. Supplementary Support: Our resources are designed to supplement, not replace, the official support services of your educational We encourage you to fully utilize the resources available at your college or university.

FINANCIAL INFORMATION LIMITATIONS

Any financial guidance or information provided through Degrees of Resilience™ comes with these limitations:

1. Not Financial Advice: Information related to financial aid, scholarships, budgeting, or other financial matters is provided for general educational purposes only and should not be considered financial

2. Verify Financial Information: Financial aid programs, requirements, and deadlines change Always verify financial information with official sources such as your institution’s financial aid office or government websites.

3. No Financial Responsibility: Degrees of Resilience™ does not bear responsibility for financial decisions made based on information provided through our platform.

By using the Degrees of Resilience™ resources, you acknowledge that you have read and understood these limitations and disclaimers.

5.General Website Disclaimer

GENERAL INFORMATION ONLY

The information provided on the Degrees of Resilience™ website is for general informational and educational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

NOT PROFESSIONAL ADVICE

The content on this website is not intended to be a substitute for professional advice. Degrees of Resilience™ does not provide academic, financial, legal, or mental health advice. Always seek the advice of qualified professionals regarding your specific circumstances before making decisions. The resources provided are meant to supplement, not replace, professional guidance.

EDUCATIONAL RESOURCES DISCLAIMER

The educational resources, tools, workbooks, and materials provided through the Degrees of Resilience™ initiative are designed to support students navigating academic dismissal and institutional challenges. These resources are not guaranteed to address all educational challenges or be suitable for all individuals. Results may vary based on individual circumstances, effort, and other factors beyond our control.

EXTERNAL LINKS DISCLAIMER

The Degrees of Resilience™ website may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

USER-GENERATED CONTENT

Users may have the opportunity to contribute content to our community features. Views expressed by users do not necessarily reflect the views of Degrees of Resilience™. We reserve the right to moderate user-generated content but are not responsible for screening all contributions.

LIMITATION OF LIABILITY

In no event shall Degrees of Resilience™, its founders, directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

1. Your access to or use of or inability to access or use the service
2. Any conduct or content of any third party on the service
3. Any content obtained from the service
4. Unauthorized access, use, or alteration of your transmissions or content

CHANGES TO TERMS

We reserve the right to modify these disclaimers at any time without prior notice. By continuing to access our website after any revisions become effective, you agree to be bound by the updated terms.

6.University Non-Endorsement Statement

NO INSTITUTIONAL AFFILIATION OR ENDORSEMENT

Degrees of Resilience™ is not affiliated with, endorsed by, or sponsored by any college, university, or academic institution. The following clarifications apply:

1. Independent Organization: Degrees of Resilience™ is an independent educational support service that operates separately from any academic institution. We are not an official representative of any college or university.

2. No Implied Relationships: References to specific academic institutions, their policies, or procedures are for informational purposes only and do not imply any relationship, partnership, or endorsement by those institutions.

3. Statistical Claims: Any statistics regarding success rates, policy adoptions, or institutional data are based on our internal tracking and client These statistics have not been verified or endorsed by the institutions referenced.

4. Institutional Names and Marks: The use of institutional names is strictly for descriptive We do not use institutional logos, seals, or official marks without permission.

TESTIMONIAL CLARIFICATION

Testimonials and success stories shared on our website:

1. Individual Experiences: Represent the personal experiences of individual clients and do not constitute endorsements by their academic institutions.

2. No Institutional Verification: Outcomes reported in testimonials have not been independently verified by the academic institutions mentioned.

3. Not Representative: Results described in testimonials are not necessarily representative of all clients’ experiences and do not guarantee similar outcomes.

INSTITUTIONAL POLICY EXPERTISE

Our guidance on institutional policies comes with these important limitations:

1. No Official Authority: We do not have official authority to interpret or enforce institutional Our guidance is based on experience and general understanding of academic policies.

2. Independent Analysis: Any analysis of institutional policies or procedures represents our independent interpretation and not the official position of any institution.

3. Subject to Change: Institutional policies change frequently. While we strive to provide current information, the official policies as stated by your institution always take precedence over our

FACULTY AND STAFF PARTICIPATION

Some of our advisors may have current or former affiliations with academic institutions:

1. Personal Capacity: Any faculty or staff who participate in Degrees of Resilience™ do so in their personal capacity, not as representatives of their institutions.

2. No Institutional Representation: The participation of individuals affiliated with academic institutions does not constitute endorsement or representation by those institutions.

3. Clear Boundaries: Our advisors maintain clear boundaries between their institutional roles and their participation with Degrees of Resilience™.

By using Degrees of Resilience™ services, you acknowledge that we are an independent organization without official affiliation to any academic institution, and that our services complement but do not replace official institutional support services.

7.Merchandise and Digital Products Disclaimer

PRODUCT REPRESENTATIONS AND VARIATIONS

The Degrees of Resilience™ shop offers various merchandise including but not limited to books, workbooks, and digital resources. Please review the following information regarding these products:

1. Product Images: We make every effort to display merchandise colors and details However, the actual appearance of products may vary due to differences in device displays, monitor settings, and manufacturing variations. Images are representative only and not a guarantee of exact appearance.

2. Size and Fit: Size charts are provided for apparel items, but individual fit may Please refer to provided measurements rather than standard sizing alone when selecting apparel.

DIGITAL WORKBOOK AND MATERIALS

Our digital workbook and related digital educational materials are subject to the following terms:

1. Digital Format: The workbook is provided in digital format and may be updated You will have access to the latest version through your account, but we recommend downloading and saving your own copy of current versions.

2. Personal Use Only: Digital materials are for personal educational use only and may not be reproduced, distributed, or shared without written permission from Degrees of Resilience™.

3. User Modifications: While users are encouraged to complete exercises and personalize their workbook, modifying, removing, or altering the core content or structure of the workbook is

BOOK CONTENT DISCLAIMER

For the Degrees of Resilience™ book and associated materials:

1. Educational Purpose: The book is written for educational purposes only and represents the author’s experiences, research, and perspectives.

2. Not Professional Advice: The content should not be construed as professional Readers should consult appropriate professionals for specific advice tailored to their situation.

3. Success Stories: Any success stories or case studies presented in the book are specific to those individuals and do not guarantee similar results for all readers.

4. Author Credentials: The author’s credentials and background are accurately Any claims of expertise are limited to the specific areas of the author’s professional experience and education.

ORDERS, SHIPPING, AND RETURNS

Please be aware of our policies regarding product orders:

1. Order Accuracy: We take care to process orders accurately, but it is your responsibility to review order details before final submission. Please verify all information including quantities and shipping

2. Shipping Times: Estimated shipping times are provided but not Factors outside our control may affect delivery timelines. Tracking information will be provided when available.

3. International Orders: International customers are responsible for any customs fees, import duties, or taxes levied by their country. These fees are not included in our prices or shipping costs.

4. Return Policy: Physical merchandise in new, unworn/unused condition may be returned within 30 days of receipt. Digital products, including the digital workbook, are non-refundable once access has been

5. Damaged Items: If you receive damaged merchandise, please contact us within 7 days with photos of the damage for replacement or refund.

INTELLECTUAL PROPERTY

All merchandise designs, digital workbook content, and related materials are protected by intellectual property rights:

1. Ownership: All designs, content, and layouts remain the intellectual property of Degrees of Resilience™ and its creators.

2. License to Use: Purchase of merchandise or digital products grants you a license to use the items as intended but does not transfer ownership rights to the designs or content.

3. Prohibited Actions: Reproducing, distributing, or creating derivative works based on our designs or digital content is prohibited without express written permission.

NO THERAPEUTIC CLAIMS

Our merchandise and materials are designed to provide support and resources for academic navigation:

1. Not Therapeutic Tools: While our products may contain supportive content, they are not designed as therapeutic tools or mental health interventions.

2. No Medical Claims: We make no claims that our products treat, cure, or prevent any medical or psychological condition.

By purchasing products from the Degrees of Resilience™ shop, you acknowledge that you have read and agreed to these terms and limitations.

8.Workshop Participation Agreement

WORKSHOP REGISTRATION

1. Registration Confirmation: Your workshop registration is confirmed only upon receipt of full payment and registration confirmation email from Degrees of Resilience™.

2. Participant Information: You agree to provide accurate, current, and complete information during the registration process. Any special accommodations must be requested at least 7 days before the workshop date.

3. Age Requirements: Participants must be at least 18 years of age or accompanied by a parent/guardian who also registers for the workshop.

WORKSHOP PARTICIPATION TERMS

1. Attendance Policy:

• Participants are expected to arrive on time for all workshop
• Full participation is strongly encouraged for maximum
• Certificates of completion (if applicable) will only be provided to participants who attend the entire workshop.

2. Conduct Guidelines:

• Participants agree to engage respectfully with facilitators and other
• Disruptive, discriminatory, or harassing behavior will not be tolerated and may result in removal without refund.
• Participants agree to maintain the confidentiality of personal information shared by other participants during the workshop.

3. Materials Usage:

• Workshop materials are provided for participant use during and after the
• These materials may not be reproduced, distributed, or used for commercial purposes without written permission.
• Participants may take notes and use materials for their personal educational

WORKSHOP LIMITATIONS

1. Educational Purpose:

• Workshops are provided for educational and informational purposes
• Workshop content should not be considered legal, mental health, medical, or financial
• Facilitators cannot provide individualized advice beyond the scope of academic resilience

2. No Guaranteed Outcomes:

• While our workshops are designed to provide valuable information and strategies, we cannot guarantee specific outcomes such as successful appeals, readmission, or academic
• Results depend on many factors including individual circumstances, institutional policies, and implementation of strategies.

3. Non-Confidential Setting:

• Group workshops are not confidential
• Do not share highly sensitive personal information that you wish to remain
• Individual concerns requiring privacy should be addressed through one-on-one

WORKSHOP CANCELLATION POLICY

1. Participant Cancellation:

• 14+ days notice: Full refund minus a $25 processing fee
• 7-13 days notice: 50% refund
• Less than 7 days notice: No refund
• Transfer to another workshop date may be possible with at least 7 days notice

2. Organizer Cancellation:

• If Degrees of Resilience™ cancels a workshop, participants will receive a full refund or may transfer to another workshop date at no additional cost.
• Degrees of Resilience™ is not responsible for any travel, accommodation, or other expenses incurred by participants for cancelled workshops.

3. Minimum Enrollment:

• Workshops require a minimum number of registered participants to
• If minimum enrollment is not met, the workshop may be cancelled with 7 days notice, and participants will receive a full refund.

MEDIA RELEASE

1. Workshop Documentation:

• Degrees of Resilience™ may photograph, record, or document workshops for quality assurance, training, and promotional purposes.
• By participating, you grant permission for your image and voice to be recorded and used in such materials unless you explicitly opt out in writing before the workshop.

2. Opt-Out Procedure:

• To opt out of media recording, email your request to [contact email – OPTOUT@DEGREESOFRESILIENCE.COM] at least 48 hours before the
• We will make reasonable efforts to exclude you from recordings, but cannot guarantee complete exclusion from all group shots.

INTELLECTUAL PROPERTY

1. Workshop Content:

• All workshop content, including presentations, handouts, exercises, and methodologies, are the intellectual property of Degrees of Resilience™.
• Participants may not record, reproduce, or distribute workshop content without express written

2. Participant Contributions:

• Any ideas, feedback, or suggestions provided during workshops may be used by Degrees of Resilience™ to improve services without compensation or attribution.
• Participants retain rights to their specific personal experiences shared during

By registering for a Degrees of Resilience™ workshop, you acknowledge that you have read, understood, and agree to these terms and conditions.

9.Terms of Service & Legal Jurisdiction

GOVERNING LAW

1. Jurisdiction

• All interactions, agreements, and disputes related to Degrees of Resilience™ services are exclusively governed by the laws of the State of [TEXAS]
• By using our services, you expressly consent to personal jurisdiction in [TEXAS] courts
• This jurisdictional requirement applies regardless of your physical location or residence

2. Venue for Disputes

• Any legal action arising from or related to Degrees of Resilience™ services must be filed in courts located in [DENTON COUNTY], [TEXAS]
• This venue requirement applies to both clients and counselors regardless of location

3. Legal Notices

• All legal notices must be delivered in writing to: Degrees of Resilience™ [30 N GOULDSTREET, STE R] [SHERIDAN], [WY] [8201]
• Email notices should be sent to: [legal@degreesresilience.com]

DISPUTE RESOLUTION

1. Mandatory Mediation

• Before initiating any legal action, parties agree to participate in good-faith mediation
• Mediation costs will be shared equally between parties unless otherwise determined
• Mediation will be conducted in [DALLAS, [TEXAS] or via agreed-upon video conference

2. Small Claims Exception

• Disputes eligible for small claims court in [DENTON COUNTY], [TEXAS] may proceed without prior mediation

3. Class Action Waiver

• All users waive any right to participate in class actions or consolidated legal proceedings
• All disputes must be resolved on an individual basis

LIMITATION OF LIABILITY

1. Damage Caps

• Degrees of Resilience™ liability for any claim arising from our services is limited to the amount paid by the client for the specific service in dispute
• In no event shall Degrees of Resilience™ be liable for indirect, special, consequential, or punitive damages

2. Time Limitation

• Any legal claim must be initiated within one (1) year after the cause of action arises

3. Indemnification

• Clients and counselors agree to indemnify and hold harmless Degrees of Resilience™ from claims arising from their misuse of services or violation of policies

ACCEPTABLE USE POLICY

1. Prohibited Activities

• Attempting to access unauthorized areas of the platform
• Testing for vulnerabilities or circumventing security measures
• Using automated systems to access or scrape content
• Creating multiple accounts to circumvent limitations or restrictions

2. Abusive Behavior

• Harassment, intimidation, or threatening of counselors or staff
• Excessive or unreasonable demands beyond the scope of purchased services
• Abusive language or inappropriate communications
• Using services to engage in illegal activities or promote harmful behavior

3. Content Restrictions

• Uploading malicious software or files
• Sharing sexually explicit, defamatory, or harassing content
• Distributing unauthorized copyrighted materials
• Sharing confidential information about other individuals

ENFORCEMENT & PENALTIES

1. Monitoring

• All platform activities and communications may be monitored for policy compliance
• Communications are subject to review for adherence to acceptable use policies

2. Violation Consequences

• First violation: Warning and temporary service limitation
• Second violation: Service suspension for up to 30 days
• Third violation: Permanent account termination without refund
• Severe violations may result in immediate permanent termination without progressive discipline

3. Law Enforcement Reporting

• Degrees of Resilience™ will report illegal activities to appropriate authorities
• We will cooperate fully with law enforcement investigations of potential crimes

MODIFICATIONS TO TERMS

1. Update Process

• Policies may be updated periodically to reflect service changes or legal requirements
• Material changes will be announced via email at least 14 days before implementation
• Continued use of services after policy updates constitutes acceptance of new terms

2. Historic Policies

• Archives of previous policy versions will be available upon request
• The effective date will be clearly noted on all policy documents

3. Objection Process

• Users who object to policy changes may cancel services without penalty if done before new policies take effect
• No partial refunds will be issued for subscription services already paid

By using Degrees of Resilience™ services, you acknowledge that you have read, understood, and agree to be bound by all policies described herein.